It’s now sadly the new reality
The number of people vaccinated in the Philippines is increasing, our team at the end of October 2021 over 60%…
Can a lobster fishermen succeed without his pots?
Fishermen use wire traps submerged on the ocean bottom to catch lobster. Traps are attached…
Sadly, no room at the Inn!!!
We are now at capacity in line with our business goals for August 2021.
When choosing a callcentre
It’s critical that when you are choosing the right call centre partner, you do some homework…
Please spend time with us to review your campaign
When we onboard a new client and campaign the best way to view us is that we are an extension of your company.
The taste of success…
Our agents and team leaders just love it when a client wants to recognise their hard work…
Know your mobile networks…
What phone networks are there in UK? There are actually four UK mobile networks:…
Predictive Dialling
What dialler options do you have and what talk time will each give your agents on average per hour?
It’s just incredible what improvements the TQVS team has made…
It’s just incredible what improvements the TQVS team has made…
The TQVS castle is built on rock in fact it’s built on diabase…
At TQVS structure is everything, we are firm believers…
Can numbers fluctuate on campaigns
The first point to consider is the process involves humans…
What’s included in our hourly rate data mining & non voice campaigns?
IF IT’S ONLINE… WE CAN FIND IT FOR YOU !!!
TQVS helps the local community…
On the 12th of June 2021 TQVS teamed up with Honda Club Bacolod…
Don’t just take our word……
We had been assessing and considering multiple locations and sites around the Philippines…
Outbound calling Success at TQVS it’s a TEAM effort…
Let us be your defense and midfield and you can score all the goals!
Our TQVS Values
TQVS is now in its 8th year of operations and the Directors and Senior Management wanted…
The TQVS Secret of Success
The TQVS Secret of Success (after reading this it’s not a secret anymore)
Working in Pajamas – why not!!!!!
At TQVS we are strong believers that happy agents aid in ensuring good productivity for the campaigns we run.
TQVS Academy Update
At TQVS we are incredibly proud of the success stories of our ‘freshers’ that start off in our Academy…
How has TQVS kept it’s team safe so far…
As the pandemic has continued to threaten the world at TQVS we continually improve the protection of our team.
Helping and Motivating our Agents to Improve their Behaviours for Success!
At TQVS we are constantly striving to mould the perfect agents on every campaign we run.
TQVS Working Remotely – Together – Happy!
Here at TQVS we have always had some elements of remote / home working as our team…
Motivating & Supercharging the TQVS Team’s Performance
At TQVS “Teamwork Makes the Dream Work”…
Why is security so important?
Why is security at our call centre Philippines is so important?
Why is a licenced supported dialler so important?
We are living in an era where technology…
What is Tony planning for our next ECCO event
In keeping with our 2020 vision of supporting…
Lucky numbers, Spin the wheel, Winner Winner Chicken Diner…
Rewarding staff for stellar performances…
TQVS now has a full-time nurse
In the new year, we welcomed Rexelle, our first full time call centre nurse.
TQVS agents enjoy new benefits
At the beginning of each year, TQVS likes to review what we’re offering staff members…
Milestone reached we now have 150
Milestone reached we now have 150+ agents on paid hourly rate outbound campaigns.
Meet Batman and Robin – Jazz and Benny
Jazz and Benny have often been described as the glue that sticks our telemarketing…
January team building so enjoyed by all…
January’s team building event took place in a small resort called Palmas del Mar.
Everyone is loving our new look..
Over the last 12 – 18 months, we’ve been working hard to renovate…
TQVS hosts spectacular dance party
TQVS has recently hosted a spectacular neon dance party for all of our employees.
TQVS Finds Great Talents for 2019
Telequest Voice Services has hired new agents in order for the current workforce to keep pace with the company’s expansion and current operations.
Recent Market Statistics in UK’s Subscription TV Services
October is a festive month in many countries worldwide. The Oktoberfest, Thanksgiving, and Halloween…
TQVS Pledges Support to Negros’ First Rugby Festival
Technology to ease the laborious process of laundry has evolved from the late 18th century to the present times.
TQVS Inculcates the Art of Proactive Listening
Customers choose to engage service representatives who make an effort to understand their queries and resolve specific concerns.
OUTSOURSEA? – Outsourcing Under the Sea
More companies are saving time and money outsourcing functions that many BPO firms provide.
A Day in The Life of A Call Centre Agent
At sundown, while the majority of Filipino workers tend to loosen up after a tiring day, most call centre employees are headed to work.
Contact our team at TQVS Today
Call Us: UK +44 203 630 0268 |
AU +61 28 379 2041 |
US +1 607 622 9215