In the last 20 years, the Philippines has exploded onto the BPO scene…

The phrase “back office” typically refers to non-front…

Call centre jargon can be a minefield for those…

Starting your own contact centre can be…

2020 Is Our Year As we celebrate a successful…

We are now in the era of the fourth industrial…

At TeleQuest Voice Services, we feel is it…

 The majestic views of Negro’s beaches,…

Glow in the dark events are some of the best…

Bacolod City has recently celebrated its official…

As a team, let us work together towards…

Why is security at our call centre Philippines is so important?

We are living in an era where technology…

In keeping with our 2020 vision of supporting…

Rewarding staff for stellar performances…

In the new year, we welcomed Rexelle, our first full time call centre nurse.

At the beginning of each year, TQVS likes to review what we’re offering staff members…

Milestone reached we now have 150+ agents on paid hourly rate outbound campaigns.

Jazz and Benny have often been described as the glue that sticks our telemarketing…

January’s team building event took place in a small resort called Palmas del Mar.

Over the last 12 – 18 months, we’ve been working hard to renovate…

TQVS has recently hosted a spectacular neon dance party for all of our employees.

Telequest Voice Services has hired new agents in order for the current workforce to keep pace with the company’s expansion and current operations.

October is a festive month in many countries worldwide.  The Oktoberfest, Thanksgiving, and Halloween…

Technology to ease the laborious process of laundry has evolved from the late 18th century to the present times.

Customers choose to engage service representatives who make an effort to understand their queries and resolve specific concerns.

More companies are saving time and money outsourcing functions that many BPO firms provide.

At sundown, while the majority of Filipino workers tend to loosen up after a tiring day, most call centre employees are headed to work.