Stunning Negros Beaches

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 The majestic views of Negro’s beaches, tropical weather and lush vegetation of Bacolod are the reasons behind our floral attire recently. But hey, we weren’t playing dress up or going to the beach. On occasions, we simply love coming our BPO Philippines to work in themed attire, especially if the purpose promotes one of our long-term advocacies – ocean conservation.

This year, the team is expecting more exciting ocean themed activities.


Wall Of Fame

Benny takes the title of employee of the month for January in our outbounds campaigns centre. Congratulations Benny on starting the year right and for setting the bar high.

This is a great example to other employees. Benny may be a foreign specialist, but he is a team player who goes the extra mile to apply is knowledge and experience in the context of the BPO Philippines industry.

His effective integration with the locals is an indication that he has persevered to understand how to train and motivate contact centre Philippines professionals.

The Bigger The Better

 Another batch of 25 agents is set to undergo training following the successful in- service training of the first group. To manage our expanding organisation more effectively, TQVS has hired two new HR managers to help administrate the voice services workforce.

The team welcomes Liza Caunca, HR manager for employee relations, and ML Flores, HR manager for recruitment and onboarding. The new HR managers are homegrown talents, who specialise in overseeing employee engagement, developing talent, and monitoring workplace satisfaction for our outbound campaigns, customer service solutions and back office processing departments.

 Managed Seat Services

 Are you planning to grow your business in the telemarketing Philippines arena? Seat leasing and back office support services leasing is one of the most useful customer service solutions that TQVS can offer. Our call centre campaign managed seat service, a 250-seat contact centre located in Bacolod City is one of the BPO Philippines top international outsourcing destinations.

TQVS seat leasing for voice services is affordable and cost effective. We provide our clients an operational and well-equipped centre for subcontracting. This allows them to focus capital on operating the different parts of the business, even at decentralised offices or locations. Moreover, most of the resources can be allocated for improving other business features.

Call us now for more information on how you can take advantage of this service.

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