By tqvs_admin / February 15, 2019

TQVS Finds Great Talents for 2019

Telequest Voice Services has hired new agents in order for the current workforce to keep pace with the company’s expansion...

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By tqvs_admin / October 15, 2018

Unmask the Best Mask Makers

October is a festive month in many countries worldwide.  The Oktoberfest, Thanksgiving, and Halloween are some of the highly celebrated...

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By tqvs_admin / October 2, 2018

TQVS Pledges Support to Negros’ First Rugby Festival

Football associations and sport events have flourished in Negros Island over the past decade. Bacolod has been dubbed the country’s...

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By tqvs_admin / September 17, 2018

Best Way to Deliver Customer Service – Phone Calls

Modern-day technology and new marketing ideas generated more ways for business organizations to connect with their customers. Consumers have different...

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By tqvs_admin / September 3, 2018

OUTSOURSEA? – Outsourcing Under the Sea

More companies are saving time and money outsourcing functions that many BPO firms provide. While doing business, top executives even...

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By tqvs_admin / August 29, 2018

A Day in The Life of A Call Centre Agent

At sundown, while the majority of Filipino workers tend to loosen up after a tiring day, most call centre employees...

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By tqvs_admin / August 23, 2018

TQVS Inculcates the Art of Proactive Listening

Customers choose to engage service representatives who make an effort to understand their queries and resolve specific concerns. At TQVS,...

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By tqvs_admin / August 17, 2018

Ocean Wonders in TQVS Workplace Designs

Deep-sea spectacles inspire the latest workplace designs at TQVS. In our commitment to sustaining advocacy for marine conservation, we have...

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By tqvs_admin / August 16, 2018

TQVS Leads – Hotter Than The UK Weather

Join our summer bonanza and set your campaigns ablaze with TQVS’ responsive leads. Yes, make the most of accurate and...

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By tqvs_admin / August 14, 2018

Cool and Healthy Tips to Beat the Summer Heat

Cruel summer temperatures bring about discomfort and higher costs on energy bills at certain periods of the year. People try...

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By tqvs_admin / August 10, 2018

Keep Safe Around Water in the UK Summer Bank Holidays

The heat is on. To beat the scorching weather, many UK citizens are tempted to spend a weekend at recreational...

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By tqvs_admin / July 16, 2018

New Agents Added To Boost Call Centre Performance

Thirty new agents will be joining the UK Marketing Questionnaire team by mid-July. That means 110 fulltime agents dialing UK...

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By tqvs_admin / July 11, 2018

Overhead Reduction With Outsourcing

Financial uncertainties in today’s global economy compelled a lot of companies to cut back on expenditure. In recent years, business...

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By tqvs_admin / July 6, 2018

We Deepen Connections in Every Call

Most call centres endeavour to establish personable connections with their customers. In the forefront are their representatives responsible for processing...

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By tqvs_admin / July 3, 2018

Former Sugar Bowl Now A Top BPO Hub

Bacolod City’s information technology and business process outsourcing activities (IT-BPO) is one of the fast-growing industries in the Philippines. Recent...

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By tqvs_admin / June 29, 2018

TQVS Team Meets After Hitting Quarter Target

Business Development and Sales managers at TQVS raised their glasses to congratulate everyone in the team for achieving greater heights...

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By tqvs_admin / June 25, 2018

TQVS’ Training Room Design

To have a gratifying experience throughout a call centre learning, training programs and other elements that foster effective absorption of...

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By tqvs_admin / June 22, 2018

A Sports League of Our Own

The rainy season has just started but the tropical weather offers more sunny days in the second half of 2018....

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By tqvs_admin / June 21, 2018

Customer Expectations on the First Call

Most customers contact customer service for sales inquiries or in many cases, to ask for resolutions. Oftentimes, when a call...

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By tqvs_admin / June 19, 2018

TGIF – Weekly Pizza, Beer, and Karaoke Incentive Party

Hitting weekly targets can be very challenging for the TQVS agents. Nevertheless, they manage to close sales successfully from time...

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By tqvs_admin / June 14, 2018

Tips On Customer Engagement

Consumers anticipate a rewarding experience every time they procure goods and services. Most customers trust the brands that provide reliable...

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By tqvs_admin / June 7, 2018

Rey Ruel Employee of the Month (April 2018)

Another role model for dedication and diligence received due recognition as TQVS’ Best Employee for the month. Rey Ruel, one...

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By tqvs_admin / June 6, 2018

Weekend Getaway at Pico De Loro

TQVS-DBI associates get to spend a two-day time off at Pico De Loro Beach Resort and Country Club over the...

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By tqvs_admin / June 5, 2018

TQVS-DBI Welcomes Two New Specialists from the UK

In our commitment to enhance client services further, TeleQuest Voice Services has been expanding its organization and workspaces recently. On...

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By tqvs_admin / June 1, 2018


TeleQuest Voice Services Coastal Clean-up 2018 On May 12, 2018, TQVS staff and management spearheaded an environmental clean-up at Canonoy...

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By tqvs_admin / May 31, 2018

Expanding – Adding 2 New Rooms to the Centre

TQVS’ Bacolod Site has just added two more rooms to the centre so we can expand our services. Not only...

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By tqvs_admin / May 30, 2018

Benny: Head of Training

When you’ve got mentors, who bring out the best in your workforce, the value of your business organization increases. At...

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By tqvs_admin / May 24, 2018

Why TQVS Excels in Outbound Calling

Specialists in the call centre industry emerge resilient despite the stiff competition in marketing activities worldwide. In the Philippines, Telequest...

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By tqvs_admin / May 23, 2018

Call2Opt Service

Consumer engagement requires stricter compliance with the European Union’s General Data Protection Regulation (GDPR). As a company, you must be...

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