We are now in the era of the fourth industrial revolution. For more than 7 years now, TeleQuest Voice Services has helped UK companies keep up with the integration of new call centre campaign technologies, as we upgrade our outbound campaign services to ensure that we provide clients with customer service solutions that expand their reach in the global competitive market.
Shark Tank 2.0
In 2020, we have livened our workspaces with an ocean wonders theme to foster concern to the environment and protection of its resources amongst the employees.
Many Filipinos living in urban areas may not have knowledge of marine biodiversity in protected areas like the Tanon Straight – the biggest seascape in the country located between Cebu and Negros island.
The straight is in fact home to nearly half of the whales, dolphins and shark species in the Philippine seas. Local and international studies on marine biodiversity have revealed an outstanding variety of marine life in Philippine seas.
TeleQuest Voice Services would like to showcase these wonders in our newly subdivided office space.
TeleQuest Voice Services constantly supports sustainable responsible investing and ocean conservation efforts in the locality.
BPO Philippines Updates – Call Centre Services Philippines
The BPO service industry has had several significant developments in the last 4 years.
According to the market observers, despite slowdown in global economic growth, the industry continues to grow, as more organisations resort to outsourcing for voice services, back office system technologies, outbound campaigns, customer service solutions and back office processing.
Clients also find them cost effective and efficient as more BPO’s offer specific types of services for specialised jobs, including for example, a new call centre campaign and back office support services. Key regions in the global BPO market include Europe, North America and Asia-Pacific.