2020 Is Our Year

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2020 Is Our Year

 As we celebrate a successful start to the year and look forward to the exciting new challenges 2020 will bring, we would like to say thank you for choosing TeleQuest Voice Services. We are proud to be the number one choice for voice services, back office processing, outbound campaigns and customer service solutions in the BPO Philippines arena.

South Africa

As we welcome in 2020, TQVS is expanding its reach to the southernmost part of the African continent. Mike Allen, Senior Business Development Manager, a growing number of outbound campaigns centres in South Africa need UK data for their voice services operations, and so, TQVS director Greg Life, has made the decision to make a sales team which will specifically cater to this market.

South Africa has promoted itself as one of the best offshore outbound campaigns destinations since the boom of the IT-BPO industries in the early 2000’s. Many multinational organisations have come to trust South Africa for their customer service solutions operations.

Now there is an increasing need for UK consumer data as many European companies prefer engagement with SA call centre campaign operations because of the time zone advantage and neutral accent.

If you are a voice services centre based in South Africa and dial into the UK for your clients then we have a solution that could assist with increasing acquisitions.

Contact Mike on 07403 424761 or mike_allen@dbiph.com

TQVS Reps Keep Fit With A Banana A Day!

 We have had a “banana moment” with the agents to remind everyone about healthy snacks. It is important to consider the nutritional value of foods at the workplace. A workplace that promotes healthy eating can significantly contribute to the health and wellbeing of all employees. Bananas are very affordable and tasty snacks that give works a fat and cholesterol free source of energy. A banana provides soluble fibre that aids digestion and helps to alleviate tummy problems. It is also a good source of potassium to maintain normal blood pressure and a healthy heart. A medium sized banana would be a good treat at our BPO Philippines offices.

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