High Quality, Cost Effective Telesurveys, Telemarketing

OUR SOLUTIONS

TVQS represents a broad range of industry sectors to create B2C & B2B lead generation. These services are provided through
our teams of agents specialising in different call types to provide clients with high quality, cost effective Telesurveys, Telemarketing and Telesales solutions.

BESPOKE OUTBOUND CAMPAIGNS

TQVS provide new marketing approaches and technology to increase your sales productivity and decrease expenditure on promotional activities.

MARKET
RESEARCH

Phone surveys are ideal for data gathering which takes anyone from the general population as potential respondents. This means that the contacted people

BACK OFFICE
SUPPORT

TQVS provides quality outsourced services at very reasonably priced rates. Our Filipino professionals are known to be flexible and resourceful when accomplishing their duties.

MANAGED SEAT
SERVICE
WET AND DRY

The Philippines has become the world’s 2nd BPO capital after a decade’s boom in the outsourcing industries. Lead generation services is also one of the rising BPO

Our Story

We run active campaigns for various verticals, providing a bespoke service to numerous industries and businesses – operating 24 hours covering international time zones as required.
We are directed and managed by UK and Australian nationals with high level local talent. Most importantly we love outbound, scripts, technology, closing what works and what does not.

An Extension of your Team

Superior processes and technology are fundamental, but people are the heart of great service. Our agents know how to maximize every point of contact to convert leads.

We are obsessed with delivering an exceptional service. We have big capabilities to help you reach new markets nationally and around the globe, without sacrificing the quality and individual attention needed.

We recruit the best call center agents. Then we help them learn about your products and brand, sharpen their skills and prepare them to handle the toughest prospects, most challenging competitive questions to complete the questionnaire.

About Us

TeleQuest Voice Services is a 250 seat call centre located in Bacolod City, The Philippines. We operate 24 hours a day – five days a week servicing the UK, American and Australian Markets. Each of our three time zones are run by natives from those countries providing a lower cost that the bigger cities of Manila and Cebu.

Our Solutions

TQVS represents a broad range of industry sectors to create B2C & B2B lead generation. Our Key services are Outbound, Inbound, Marketing Questionnaires, Customer Care / Customer Service, Data Entry and Back office support. These services are provided through our teams of agents specialising in different call types to provide clients with high quality, cost effective Telesurveys and Telemarketing.

Our designated outbound 250 seat call handling facility is designed to provide our clients with a seamless extension to their own business.
We also cater to providing back office support including data entry, data mining and re-qualification.
TQVS provide office space solutions that leads to a successful business launch! If you plan to grow your business in the Philippines, then our Call Centre Managed Seat Service is for you. Our 250-seat call centre is located in one of the best cities in the Philippines. Our available space can be customised in accordance with your business needs at affordable rates.

Industries TQVS successfully works with

• Life, Home & Car Insurance
• Private Medical Insurance
• Financial Services
• Warranties Product
• Pension Reviews

• Landline & Home Phone Switchers
• Charity Donators –UK, OZ & NZ
• Home Improvement
• Gas & Electric Switchers

Our Vision

 Guided by our purpose and values, TeleQuest Voice Services aims to be a globally competitive contact centre that provides economic
opportunities for the community whilst offering exceptional marketing solutions and services worldwide.

Contact our team at TQVS Today

 Call us today!

Call Us:  PH +63 (34) 474 2448 |UK +44 203 630 0268 | AU +61 28 379 2041 | US +1 607 622 9215